General conditions of sale and use of the portal

These general conditions of sale (now, “General Conditions”) regulate the purchase and online sale of the products offered by Ginesart through this electronic commerce system.

  1. The completion of the purchase and delivery form implies full adherence to each one of the General Conditions.

  2. The user declares that he has thelegal minimum age for alcohol consumption.

  3. The cost of the products and services provided by Ginesart will be established for each one in the coincident advertising. At all times and unilaterally, Ginesart reserves the right to modify the price of the products and services offered through its website.

  4. Ginesart is not responsible for any damages that may be caused by the incorrect functioning of the website caused by external technical means, such as any hardware element necessary for the operation of the website or to make the connection expressly declining any liability in case of malfunction from the telephone network.

  5. The website is for public and free use and any user can access the exposed information.
  6. When the order is formalised, once the “CONFIRM ORDER” button in the “Confirmation of the Order” section is pressed, the customer’s consent is understood to be given for the validity and effectiveness of the contract of sale.
    The commitment acquired by Ginesart for the sale and dispatch of the goods is subject to the stock of the product and the availability until stocks.

  7. This website is owned by Xavier Torà Margalef (Ginesart). All the rights of its content, images, texts, design are the property of Ginesart, except for the rights that are not the property of this company and that belong to their respective owners, and that, as such, are recognized by the website.
  8. It is strictly forbidden to modify, transmit, distribute, reuse, forward or use all or part of the content of the page for public or commercial purposes without Ginesart's authorization. Infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as a punishable offence in accordance with Articles 270 and following of the current Spanish Criminal Code.

  9. Ginesart reserves the right to change the content of this website, at any time and without prior notice.

  10. We will not accept claims of the state of receipt of the goods after seven days after receipt by the customer.

  11. Ginesart is not responsible for the problems caused in the shipments by transport agencies (delivery delays, breakages, ect.), even if he collaborated with the client to solve possible incidents and to process the claims to transport agencies with what we do.
  12. We will accept returns of the products purchased as long as they have not been used, nor manipulated and with their original packaging in perfect condition, in the cases of returns the shipping costs to our warehouse will be borne by the buyer. The return period of a product is 14 calendar days from the day that comes out of our warehouse. After checking the status of the products, we will pay the amount paid by the item by the same means as the payment of that item. This procedure does NOT apply in the case of defect of the article in its operation, in poor conditions or manufacturing defects, in these cases contact us at info'ginesart.com and we will enable a solution to this problem.
  13. If any stipulation of these conditions lacks or becomes invalid or is not enforceable under applicable law, this stipulation would not take effect, but only to the extent of this precise lack of validity, and will not affect any other stipulation of these conditions.
  14. Likewise, by accepting the conditions of use, it is assumed at the same time that the customer accepts each and every one of these conditions. Acceptance of this condition is an indispensable requirement to buy any product from this portal.

Xavier Torà Margalef

43748 – Ginestar

Tarragona

NIF: 52604463J


MERCHANDISE DELIVERY POLICY

All orders made are delivered to the different shipping companies the following day, as long as the products are in stock, unless they are placed on Saturdays, Sundays and holidays. In these cases the orders will be delivered to the transport company on the first working day after the day of completion.

Delivery times depend on the transport company.

Payments made by credit card are transferred to warehouse directly to prepare them.

It should be taken into account that the indicated deadlines are computed on working days and that can be affected by local or national parties, or for extraordinary, health, weather or other causes.

Ginesart negotiates with the different agencies, with the intention of getting the best prices for our customers, the delivery is always paid.

The delivery of orders will be made at the delivery address freely designated by the user. In such a way, ginesart.net does not assume any responsibility for when the delivery of the product does not happen as a result of the data provided by the user being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond the control of the company sending or sending mail service, assigned for this purpose, as is the absence of the recipient. No mailings are made to postcards.

Without prejudice to the above, ginesart.net must adopt the measures required of a diligent merchant so that delivery can be made within the agreed time, and if it is not, as soon as possible, will intervene in favor of the recipient, providing solutions and doing the appropriate claims for delivery to be effective.

If you live nearby, you can place an order through the web and go through our facilities to collect the merchandise, once our message arrives that your order is ready.

For any information about the order, the user will have the customer service telephone number of ginesart.net that is the 628 577 948 or via email to info@ginesart.com. In any case, it will be necessary to indicate in the subject of the message or in our customer service department the order number that was assigned to it or the full name of the person who made the order.