Privacy Policy

This policy informs us that customers' personal data will be processed in accordance with the principles of transparency, purpose limitation, minimization of data, accuracy, integrity and confidentiality, as well as respecting all other obligations and guarantees established Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data.

That is why we have updated our Privacy Policy, which affects individuals and business partners, and which replaces that which previously regulated the processing of data by Xavier Torà Margalef (Ginesart), with the aim of renewing customer confidence and providing him with differential experience. For the purpose of complying with the aforementioned regulations and helping the Ginesart client or user. To understand how your personal data are collected, used, processed and protected, Ginesart informs you of the following aspects related to your right to personal data protection.

TERM GLOSSARY

For the best understanding of privacy policy, the following concepts are defined:

  1. Client or holder: person or company that carries out and maintains the contractual relationship with Ginesart
  2. User: person who interacts on the Ginesart website
  3. Company interlocutor: person appointed by Ginesart to interact for informative and/or commercial communications.
  4. Product or Service: products or services that are marketed under Ginesart.

WHO PROCESSES YOUR DATA?

Identity: Xavier Torà Margalef.

Direction Postal: c/ Neus Català, 5 43748 – Ginestar

Telephone: 628577948

E-mail: info@ginesart.com

WHAT IS PERSONAL DATA AND WHAT DATA DO WE PROCESS?

Personal data consists of information that identifies or enables the identification of individuals, such as name, postal address, email address or telephone number, etc. From Ginesart, we process the personal information that the customer provides to contract a product or service, as well as the information generated through the provision of the same.

In accordance with the principle of minimisation, the data that we can process will be appropriate, relevant and limited to those that are necessary depending on the purposes for which they are processed, and always respecting the will of the client.

The data that may be processed, depending on the Products and/or Services that the Customer has contracted, as well as the additional treatments permitted or authorized by the Customer, will be determined in the following categories:

  • Customer data: is the data set formed by contact data, age, as well as any type of information collected.
  • Products or Services Data: types of products and/or services that have been contracted by the customer.
  • Web Visit Data: are the public IP address data of each connection made by the user, including the connection date and time, DNS query, web pages queried or applications used by the client, IP of the website query by the client, domain name (URL), visited sections within the web page (URI), data volume used, connection date and IMSI.

However, it is reported that the provision of products and/or Ginesart services may involve the processing of other categories of data not included in this enumeration, in which case, the Customer will be informed of specific privacy conditions by requesting them from email info@ginesart.com.

Without prejudice to the above data, Ginesart reports that the data processed may be subject to an irreversible anonymization process, in compliance with all the guarantees established by the legislation as well as the measures that the market allows. In this regard, it should be noted that the principles of personal data protection do not apply to anonymous information.

HOW DO WE DEAL WITH YOUR DATA?

This policy includes the details of how Ginesart deals with personal data, and of which the Customer has been informed.

What does it mean to be a Customer?

The Customer is responsible for the established relationship, and the one who accepts the conditions under which it develops. In this regard, it ensures that it is empowered and has obtained the consent of users or interlocutors to accept the privacy conditions set out in this policy.

WHY DO WE DEAL WITH YOUR DATA?

In Ginesart we deal with customer data for the provision of the service, as well as for other purposes that it allows or authorises in the terms informed in this Privacy Policy.

The Customer will be solely responsible for all information provided to Ginesart for the management and recruitment of products and/or services, ensuring that he is empowered and has obtained the consent of the holder for delivery. Ginesart does not take responsibility for the use of false, inaccurate, incomplete, unupdated data provided by the Customer.

INFORMATION CONSERVATION PERIODS

The customer is informed that, in accordance with the principle of limiting the retention period, the data collected will be processed only and exclusively for the time required and for the purposes for which they have been requested at each time. They will therefore be maintained in a way that allows the identification of the interested parties for no longer than necessary for the purposes of the processing of personal data.

In particular, Ginesart is subject to compliance with certain legal obligations, such as the General Tributary Law art.66-70 for the processing of data for billing and possible cessation of these in cases of legal obligations.

DRETS EXERCISE

In accordance with the applicable rules, Ginesart informs the customer that he has the following rights derived from the applicable rules:

  1. Access: allows the data holder to obtain information on whether or not Ginesart is processing personal data concerning you and, in this case, the right to obtain information on your personal data subject to processing.
  2. Rectification: allows to correct errors and modify data that turns out to be inaccurate or incomplete.
  3. Delete: allows data to be deleted and no longer processed by Ginesart, unless there is a legal obligation to retain it and/or other legitimate reasons for conformal Ginesart processing do not prevail.
  4. Limitation: only the conditions established legally allow the processing of data to be paralyzed, so that its processing in the future is avoided by Ginesart, which will only be retained for the exercise or defense of claims.
  5. Opposition: in certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. Ginesart will no longer deal with the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
  6. Portability: allows the data subject to receive your personal data and to transmit it directly to another controller in a structured, commonly used and mechanically read format. To exercise this right, the customer must provide a valid email.

Ginesart guarantees the adoption of the necessary measures to ensure the exercise of these rights free of charge, and it is necessary for this exercise to attach a copy of the official identification document:

  1. For the exercise of any of the abovementioned rights by writing a postal letter, indicating to the application what right it exercises, in:
  2. Writing an email via the following address, giving the same information as above to: inf@ginesart.com
    • Identity: Xavier Torà Margalef
    • Direction Postal: c/ Neus Català, 5 43748 – Ginestar
    • E-mail: info@ginesart.com

INFORMATION WE SHARE: RECIPIENTS OR CATEGORIES

RECIPIENTS

The data will not be passed on to third parties, unless there is a legal obligation.

SECURITY AND CONFIDENTIALITY IN THE PROCESSING OF YOUR INFORMATION

Ginesart is concerned with guaranteeing the security, secrecy and confidentiality of your data, communications and personal information. Therefore, as part of our commitment and in compliance with existing legislation, we have adopted the most demanding and robust security measures and technical means to prevent its loss, misuse or access without your authorization.
 
When receiving customer data, we use rigorous security procedures and features to prevent any unauthorised access.
 
The personal data that we can ask through the various communications that we have with you will be treated with absolute confidentiality, committing ourselves to keeping them secret and guaranteeing the duty to keep them safe by taking all necessary and reasonable measures to prevent their disruption, loss and treatment or unauthorised access, in accordance with that established in applicable law.
 

PROCESSING DATA OF MINORS

 

COOKIES

Like other Internet portals, Ginesart's websites use a technology called “cookies” to collect information about user interactions and how the Websites are used.

If you want detailed information on how Ginesart uses cookies, check out the Cookies Policy.